Moving to an Abbeyfield Gloucestershire house during COVID-19

We are open to new residents. So, here’s all you need to know about moving into an Abbeyfield Gloucestershire house during COVID-19.

If lockdown has been lonely or isolating you may be considering a move to a supportive, friendly retirement community.

Supported living offers many benefits from companionship to daily delicious homemade meals. It is great for those who value independence but also appreciate the benefits of a supportive family environment.

Our houses are open to new residents and we can promise a warm welcome, friendly staff and the reassurance of living in a COVID-19 secure home.

Companionship not care

We are a home that cares but not a care home. Instead, we offer homely rooms where you live independently with communal areas available. This means you have the benefit of our supportive services and the freedom to live as you wish.

We remain vigilant across our houses in preventing the spread of Coronavirus to protect our residents and staff. We have implemented measures to help keep everyone as safe as possible.

Ways we are keeping safe

Here are the ways that we are supporting our residents during COVID-19.

Infection Control – Hand sanitisers are available all around the houses and we are cleaning frequent touch points and communal areas regularly.

PPE – Our staff have ben provided with PPE and will not enter your room without wearing it.

Screening – All visitors, carers and contractors are required to complete a visitor screening form.

Social distance – Our staff work in COVID-19 secure environments.

Home-cooked meals – Home cooked meals mean that residents do not need to worry about food shopping or deliveries, as delicious, nutritious food can be enjoyed every day.

Social contact – Although we ask you to maintain a 2-metre distance, you can socialise with others at the house. Our communal areas are only open to residents.

Family visits – At present we are not able to offer visits to the houses except for essential administration of medical or personal care. We will be allowing visitors to return to our houses when it is safe to do so.

Frequently asked questions (FAQs)

  • How can I look around a house?

    We are offering telephone interviews with our House Managers, followed by a short viewing with the prospective resident and 1 other person. 

  • Will I be tested before I move in?

    Yes. We will arrange this for you. In addition to receiving a negative COVID-19 test we ask all new residents to self-isolate in their room for 10 days.  All meals will be served in their own room. After this period, all new residents are free to move around the house and have their meals in the dining room.

  • Will I need to self-isolate?

    You will need to self-isolate if you have symptoms of COVID-19 or you have been in close contact with someone with COVID-19.  As we are operating social distancing within our houses, you do not need to routinely self-isolate after moving in.

Staying connected – After the trial stay, we will work with you to connect our Careline to your BT line.  We can also help arrange a Facetime call with your family/friends as we have iPads in the houses for residents to use.

Keeping you informed – with so much information issued, we’ll keep you informed of changes in Government policy and Abbeyfield Gloucestershire procedures in a clear and simple format.